Privacy Policy – RealMenu Admin App

App Name: RealMenu – Admin Panel
Developer: RealMenu.ai

At RealMenu, we are committed to protecting your privacy and complying with Apple’s App Store requirements. This Privacy Policy describes how we collect, use, and manage your personal information through the RealMenu Admin App, which allows restaurant owners to manage and update their AR-based digital menus.

By using our Admin App, you agree to the terms outlined in this policy.

1. Data We Collect

We may collect the following types of information:

a. User-Provided Information

  • Name

  • Email address

  • Phone number

  • Business name and location

  • Login credentials (encrypted)

  • Menu item details (dish names, prices, descriptions, and media)

b. Media Content

  • Uploaded food images and 3D models

  • QR code data for AR access

c. Device & Usage Data

  • Device model and operating system

  • IP address

  • Usage logs (features accessed, errors, crash logs)

Note: No data is collected without user consent. We do not collect sensitive data such as health, contacts, or financial information unless voluntarily submitted (e.g., for billing).

2. How We Use Your Data

We use the data to:

  • Create and manage your account

  • Enable 3D menu creation and QR generation

  • Provide customer support

  • Improve app performance and user experience

  • Send service updates and feature announcements

  • Monitor platform performance and fix bugs

3. Data Sharing & Disclosure

We do not sell or rent your data. Data is only shared with:

  • Service providers (e.g., cloud storage, analytics, email systems) strictly for delivering app functionality

  • Legal authorities if required to comply with applicable laws or enforce our terms

4. Data Security

We take security seriously and implement:

  • HTTPS encryption for all data transmission

  • Encryption at rest for sensitive information

  • Access controls and monitoring to prevent unauthorized access

5. User Rights

You have the right to:

  • Access or update your personal data

  • Request deletion of your account and associated data

  • Opt out of non-essential communications

  • Revoke consent at any time (may limit app functionality)

To exercise these rights, contact us at info@realmenu.ai

6. Data Retention

We retain your data for as long as your account is active or as needed to:

  • Fulfill legal or regulatory obligations

  • Resolve disputes

  • Enforce our agreements

You may request early deletion of your data at any time.

7. Third-Party Services & SDKs

If we use third-party SDKs (e.g., Firebase, analytics tools), they may collect data in line with their own policies. We ensure all third-party services comply with Apple’s data use guidelines.

8. Cookies and Tracking

We may use in-app analytics and performance tracking tools. No tracking occurs without your knowledge or outside of necessary functionality.

We do not track users across apps or websites owned by other companies.

9. Children’s Privacy

The Admin App is intended only for users aged 18 and older. We do not knowingly collect personal data from anyone under 18. If you believe data has been collected from a minor, contact us immediately.

10. Policy Changes

We may update this policy from time to time. You will be notified of any material changes via in-app notification or email.

11. Contact Us

For questions or concerns related to privacy, please reach out to:

📧 Email: info@realmenu.ai
🌐 Website: https://realmenu.ai